Rea Platform Architectural Overview

Rea CRM Base

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The Rea CRM Base serves as the centralised management system for various administrative and operational components.

1. Inquiries: Management of website inquiries, ensuring timely response and tracking.
2. Course: Organisation of course products offered, including description, duration, fees, etc.
3. Cohorts: Detailed groups of learners participating in particular courses.
4. Applications: Management of applications to courses, including applicant information and status.
5. Marketing Lists: Contact assignments for targeted marketing.
6. Signed Agreements: Storing signed PDF documents relating to learner agreements.
7. Organisations: Synchronisation from Rea cadetships for looking up organisations and contact assignments.
8. Contacts: All learner and non-learner contacts are managed here, including personal information and relationships.
9. Invoices & Payments: Invoice creation, payments tracking, and reconciliation.
10. Funding Source: Detailed tracking of funding sources for applicants.
11. Scholarship Ledger: Maintains the number of scholarships available for allocation.
12. Actions: Action tracking for applicants to complete their applications, derived from assigned communications.
13. Asset Register: Inventory management for assets like laptops provided to learners.
14. Pathways: Tracking of individual learner pathways.
15. Newsletters & Marketing Initiatives: Management of newsletters, current marketing initiatives, and campaigns.
16. Cadetships: Association of contacts with cadetships.